Q1.

A1.

What kind of plant fibers are EATware® made of? Do they come from renewable sources?

EATware® products are made mainly from all natural pulp fibers including among others, bamboo, reeds, willow and agricultural by-products.

Q2.

A2.

What is the additive EATplus® made of?

EATplus® is mainly composed of starch.

Q3.

A3.

Is EATware® genetically modifications (GM) free?

Yes. EATware® products contain no genetically modified material.

Q4.

A4.

Are EATware® products totally free of chemicals?

Our products are totally chemical free and non-toxic. They are made only with all natural products.

Q5.

A5.

Why are EATware® plates brown in color?

EATware® is dedicated to protecting the environment. We chose not to use bleaching process necessary to create “white” plates in order to minimize resources used in the creation of our product. Sewage disposal after the bleaching process is very damaging to aquatic lives. Color variations in our products from time to time are simply due to the natural color variation between bamboo pulps.

Q6.

A6.

Does EATware® have any kind of odor?

EATware® product, just like any other natural product, has a natural plant aroma. It does no harm to your body and will not affect food taste.

Q7.

A7.

How thick is an EATware®?

EATware® products are normally 0.7±0.05mm thick, but may vary according to the intended use.

Q8.

A8.

Do pests and mice feed on EATware®?

No. EATware® ingredients are totally dehydrated and crystallized so they are not especially attractive to pests and mice.

Q9.

A9.

Does EATware® resist to molds?

EATware® does not develop mold unless it is prone to very demanding environments.

Q10.

A10.

Are EATware® plates recyclable?

For the safety of consumers, any plate or bowl that has absorbed food material usually will not be recycled due to the difficulty of cleaning the material for reuse in the recycling process. EATware® plates that have not absorbed any food material may be recyclable in some communities.

Q11.

A11.

What is EATware®’s maximum heat tolerance?

EATware® is heat tolerant and can be put in the microwave and oven. Alike other natural products, extremely hot food might cause EATware® to lose some of its physical strength, but the maximum heat tolerance of an EATware® can be up to 250°C.

Q12.

A12.

For how long can an EATware® withstand water?

An EATware® product can hold cold water for a minimum of 5 days and boiling water for a minimum of 30 minutes without loosing its physical strength.

Q13.

A13.

For how long can an EATware® withstand hot food?

Under normal use, an EATware® product can endure hot food for approximately one day but actual time depends on food moisture content.

Q14.

A14.

For how long can an EATware® withstand hot soup?

An EATware® product can withstand up to 95°C hot soup for a minimum of 30 minutes.

Q15.

A15.

How long does it take before an EATware® gets soft?

When holding hot liquids or juicy food, an EATware® product may get soft after 15-20 minutes, but usually will not deform.

Q16.

A16.

How long does it take before an EATware® starts to degrade?

Degradation starts when an EATware® product comes into direct contact with an appropriate type and amount of microorganisms and water or soil and at ambient environmental conditions.

Q17.

A17.

How long does it take for the degradation to complete?

EATware® does not only degrade but also decomposes (refer to Q18) to 64% within 180 days. It takes a further 90 days to vanish in a simulated landfill environment.

Q18.

A18.

What is the difference between “decomposable” & “degradable”?

Decomposable is the highest level of breaking down. Like a dry leaf, eventually turns into water and carbon dioxide and mineral.

Degradation usually applies to plastics polymers. The long chain will start to break up into shorter chain size while having the same unchanged chemical properties.

From degradation to decomposition, the process can take hundreds of years. However, with structural manipulation, one can speed up the degradation process; the product is then called Biodegradable.

EATware® product is 100% decomposable.

Q19.

A19.

What are the end products of biodegradation and do they have any harmful effect on the environment?

The end products of biodegradation are carbon dioxide, water, and biomass. Extensive studies and tests have been conducted by EATware® with internationally recognized laboratories and institutions to confirm that they do not leave harmful or toxic residues on the environment.

Q20.

A20.

Will EATware® degrade during usage?

EATware® will only degrade when in contact with the four elements of the photosynthesis process: Light, Water, Heat and Soil.

Q21.

A21.

Can I put an EATware® into a microwave oven? For how long?

If EATware® is used to warm up food, it functions reasonably well in a microwave. You can put an EATware® in a household 750 watt microwave on full power for at least 5 minutes.

Q22.

A22.

Can I put an EATware® into a steamer? For how long?

Yes, you can put an EATware® product into a steamer for an hour without losing its physical strength.

Q23.

A23.

Can I put an EATware® into an oven? For how long?

Yes, you can put an EATware® product in a 250°C oven for 30 minutes without losing its physical strength.

Q24.

A24.

Can I store an EATware® in the refrigerator? For how long?

Yes, you can put an EATware® product in a refrigerator for 7 days and in a freezer for 3 months.

Q25.

A25.

Can I put sour food into an EATware®?

Yes, you can use EATware® with all reasonably sour food. But it is not recommended.

Q26.

A26.

Can EATware® go through the cook chill process?

Yes. It is possible to use EATware® serving meals several days after they have been made, without bacteria or pathogenic micro-organisms proliferating to dangerous levels, and without having recourse to quick freezing.

Q27.

A27.

How long is EATware®’s shelf life?

Yes, you can put an EATware® product in a refrigerator for 7 days and in a freezer for 3 months.

Q28.

A28.

Does EATware® product have a low carbon footprint?

Yes. EATware® utilizes bulk purchase and efficient transportation logistics. We also use renewable raw materials for production, which is why our carbon emission is therefore minimal.

Q29.

A29.

Does the factory where EATware® products are made comply with International Quality Management Standards?

EATware® factory comply with the ISO 22000 (Combined ISO 9001 Quality Management System Certifications, ISO 14001 Environmental Management System Certifications and Food Safety Management System Certifications HACCP).

Q30.

A30.

Does EATware® meet any international food packaging standards?

Yes, EATware® products meet FDA, HKEPD HS standards, China GB standards, US Green Seal Standards, European biodegradability and compostability EN13432 standards, and the Canadian Consumer Packaging and Labelling Act C-38.

Q31.

A31.

Is EATware® expensive?

EATware® products are competitively priced in comparison with many petroleum based products.

Q32.

A32.

Can you make a specific product for a client?

Yes we can. EATware® specializes in proprietary customized designs’ developments, for hundred’s of possible applications. For additional information or to submit your specifications, please contact us.

Q33.

A33.

Why don’t you have biodegradable transparent lids for EATware® containers?

Unfortunately, biodegradable transparent lids for hot servings are not produced anywhere in the world… yet. This is a major gap in biodegradable products and we are confident that with the advanced technology being focused on these types of products, biodegradable hot serving’s transparent lids will be manufactured within the next few years. When they begin to be produced, you can count on EATware® to be one of the first companies to carry them.

Q34.

A34.

Where is EATware® product used?

Currently our product is gaining wide popularity in the United States, Asia, Europe, South America, and the Middle East.

Q35.

A35.

Where can I buy EATware® products?

You can reach us by calling at (852) 2295 1818 or email us at info@EATware.com. You can also download our worldwide distributors list for direct contacts. Visit us again at www.EATware.com